Student Resources

GW Identity and GW Email

  • How to Claim Your GW Identity (GW-ID) and GW-Email (GW-mail) (Link)
  • How to Access your GW-mail (PDF)


  • How to pay the tuition deposit using eBill (link)
  • How to access your eBill to pay tuition (Link)(Video)


  • How to Log into Blackboard (PDF)

System Requirements

  • System Requirements for Online Programs (PDF)

Blackboard Instructions


  • Submitting Assignments (Link)
  • View Assignment Feedback (Link)
  • Testing Good Practices (PDF)
  • FAQ (Link)

Zoom Instructions

Joining a Zoom Classroom

  • Using Zoom with Blackboard (PDF)

Honorlock Instructions

Student Services & Support

Student Services
  • Academic Commons (Link)
  • Disability Support Services (Link)
  • Military & Veterans Services (Link)
  • myGW (Link)
  • Student Accounts office (Link)
Software Support

Online Engineering Programs Support

Doctoral Students

email: [email protected]

Masters Students

email: [email protected]

Technical Issues

Phone: (202) 422-2806
email: [email protected]


If you have questions about the content or outcomes of a specific program, or the application process, please refer to the program-specific pages. Program-specific pages can be found via the drop-down menu in the navigation bar or these lists of all our online Masters and Doctoral programs. For any additional questions or concerns, please complete the 'Contact Us' web from.